If your product arrives incomplete or missing some parts, we will opt to send out the missing parts and a technician to fit them. If you fail to report the damage to us within the 48 hour period, a successful claim is not guaranteed but we will always look for a suitable solution. If you miss the damage on delivery then report any damage to us within 48 hours so we can process the claim with the courier directly. We ask that you check your wine cooler on delivery and if you notice any damage report this as soon as possible, preferably while the delivery team are still on the premises. We can not accept a return as unwanted without fault if the item is used. We will work with you to find a suitable solution but we will levy the costs of the goods (up to 50% of the product value) from the refund and return shipping costs are chargeable. Product(s) returned in original condition. If this item is a bespoke item where a modification has been requested, we can not accept returns for any other reason than the wine fridge being faulty. If you've requested an item and it does not fit your allocated space or there is some unexpected difference in the product please contact us within 14 days of purchase to arrange a solution, do not turn on or use the wine cooler during this time and we will arrange for a return. We also ask that you inspect the wine cooler on delivery and check the outside casing, inside of the wine cooler and door before the delivery men leave the premises and contact us immediately if you're unhappy with the condition of the wine cooler. We ask that you take care when ordering your wine fridge that the size and dimensions will fit the space you've allotted for your wine cooler. Wine Cooler Refund, Returns and Cancellation Policy What is the SKU of these Riedel glasses?īe sure you're buying the correct glasses the Riedel SKU is 6449/07. Not signed up yet? Subscribe to our newsletter for exclusive discounts. Use your CoolerSomm member voucher code on the check-out for a 10% discount. Yes, member discounts are available on these Riedel glasses. Are there any CoolerSomm discounts on these glasses? The tulip-shaped bowl captures all the nuances of the wine's aroma." How quickly can these wine glasses be delivered?ĭelivery takes 1-3 working days, you will be kept up to date with the shipment by text message and email. "This glass highlights the rich fruit-forward characters and tempers the high acidity of the wine. What does Riedel say about these glasses? ![]()
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